Store Policy
Shipping
Please allow 7-10 business days for your order to be shipped SADITTY ESSCENTIALS LLC IS NOT RESPONSIBLE FOR PACKAGES LOST OR STOLEN.
We ask that you DO NOT reach out until you have exceeded the days mentioned.
All orders are shipped with United States Postal Service (USPS), First Class or Priority Shipping.
From the time your order is placed, it will take 1-3 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We typically DO NOT ship orders the same day. Please allow up to 7-14 business days for orders to process depending on the shipping method you chose during checkout.
You will receive a confirmation e-mail with the tracking link once your order ships. Express shipping options and any other third-party fees are non-refundable.
Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open.
If package is marked as DELIVERED, but you do not receive your product you must contact USPS and file a claim with them. Saditty Esscentials is not responsible.
Tracking Your Order
You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 72 hours.
You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to receive updates on your order.
If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us.
* All sales for body oils and bath products are NON-REFUNDABLE. All sales are final for said products.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at SadittyEsscentials@gmail.com